Privacy Policy for Tandemly

    Effective Date: 9/1/2025

    This Privacy Policy describes how Tandemly (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit our website at www.tandemly.com (the “Site”).

    1. Information We Collect

    We collect information from you in several ways when you use our Site.

    a. Information You Provide to Us:

    • Contact Information: When you fill out a contact form, subscribe to our newsletter, or request a consultation, we may collect personal information such as your name, email address, phone number, and company name.

    b. Information We Collect Automatically: When you visit our Site, we automatically collect certain information about your device and your activity. This includes:

    • Usage Data: Information about how you use and interact with our Site, such as the pages you visit, the time and date of your visit, and the time spent on those pages.
    • Technical Data: Information about your device, such as your IP address, browser type, operating system, and unique device identifiers.
    • Location Data: General location information derived from your IP address.

    2. How We Collect Information Automatically

    We use various technologies to collect information automatically, including:

    • Cookies: Small data files stored on your device that help us remember your preferences, understand how you use our Site, and personalize your experience.
    • Log Files: These files track actions occurring on the Site and collect data including your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
    • Web Beacons (or Pixels): Electronic files used to track your browsing on the Site and analyze your interaction with our content, such as whether you opened an email or clicked a link.

    3. User Behavior Recording & Analytics

    To improve our Site and the services we offer, we may use third-party services to analyze user behavior. This includes:

    • Website User Behavior Recording: We may use tools that record your browsing sessions, including mouse movements, clicks, and scrolling. This information is used to understand how visitors interact with our Site and identify areas for improvement. This data is anonymized and does not contain personally identifiable information.
    • Heat Mapping: We use heat mapping tools to visualize how users interact with our web pages. This helps us understand which sections are most popular and optimize our content and design. The data collected is aggregated and does not identify individual users.
    • Google Analytics: We use Google Analytics to collect, track, and analyze information about the use of our Site. Google Analytics may collect information such as your IP address, device type, and browsing behavior. This data helps us measure traffic, understand user demographics, and improve the user experience. For more information on how Google collects and processes data, please visit Google’s Privacy Policy at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

    4. How We Use Your Information

    We use the information we collect for various business purposes, including to:

    • Provide, operate, and maintain our Site and services.
    • Improve, personalize, and expand our Site.
    • Understand and analyze how you use our Site.
    • Develop new products, services, features, and functionality.
    • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates, and for marketing and promotional purposes.
    • Send you emails or other communications.
    • Find and prevent fraud.

    5. How We Share Your Information

    We do not sell your personal information. We may share your information with the following third parties:

    • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and marketing assistance.
    • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
    • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

    6. Your Rights and Choices

    Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

    • Access: Request a copy of the personal information we hold about you.
    • Deletion: Request that we delete the personal information we have collected from you.
    • Correction: Request that we correct any inaccurate personal information.
    • Opt-out of “Sale”: As a U.S.-based company, we do not sell your data in exchange for monetary value.
    • Opt-out of Targeted Advertising: You can opt-out of targeted advertising by using your browser’s “Do Not Track” settings or by installing browser extensions. You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/ and the Network Advertising Initiative’s opt-out portal at: http://optout.networkadvertising.org/.

    To exercise these rights, please contact us at the email address provided in the “Contact Us” section below.

    7. Data Security

    We implement reasonable security measures to protect the information we collect from unauthorized access, use, or disclosure. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your information.

    8. Children’s Privacy

    Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we may have collected information from a child under 13, please contact us immediately.

    9. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a new “Effective Date.” We encourage you to review this Privacy Policy periodically.

    10. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact us at: Email:info@tandemly.com